Browse Books: Business & Economics / Customer Relations

Cheap: The High Cost of Discount Culture By Ellen Ruppel Shell Cover Image
Cheap: The High Cost of Discount Culture (Paperback)
By Ellen Ruppel Shell
$19.00
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The Trusted Advisor By David H. Maister, Charles H. Green, Robert M. Galford Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Temporarily Unavailable
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) By AXELOS Cover Image
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) (Paperback)
By AXELOS
$81.90
Temporarily Unavailable
Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) (Hardcover)
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
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Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Hardcover)
By Thomas Lah, J. B. Wood
$29.95
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Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
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Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
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Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
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The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You By Pamela Slim Cover Image
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You (Hardcover)
By Pamela Slim
$26.00
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Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life By David Brownlee Cover Image
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life (Paperback)
By David Brownlee
$17.95
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Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$17.99
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