Browse Books: Business & Economics / Customer Relations

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Cover Image
$25.99
ON HAND in at least ONE of our stores. Click through or call for up-to-the-minute availability.
Building Brand Communities: How Organizations Succeed by Creating Belonging Cover Image
$27.95
ON HAND in at least ONE of our stores. Click through or call for up-to-the-minute availability.
Cheap: The High Cost of Discount Culture Cover Image
$19.00
ON HAND in at least ONE of our stores. Click through or call for up-to-the-minute availability.
Inspired: How to Create Tech Products Customers Love Cover Image
$30.00
NOT on our shelves now. Usually ships from warehouse in several days.
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
$24.99
NOT on our shelves now. Usually ships from warehouse in several days.
Raving Fans: A Revolutionary Approach To Customer Service Cover Image
$23.99
Stock uncertain--should fulfill within 10 days or so
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
$28.00
NOT on our shelves now. Usually ships from warehouse in several days.
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
$24.99
NOT on our shelves now. Usually ships from warehouse in several days.
The Trusted Advisor Cover Image
$17.00
NOT on our shelves now. Usually ships from warehouse in several days.
Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
$26.00
NOT on our shelves now. Usually ships from warehouse in several days.
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
$24.99
NOT on our shelves now. Usually ships from warehouse in several days.
Como Construir Una Storybrand Cover Image
$15.95
NOT on our shelves now. Usually ships from warehouse in several days.

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