Browse Books: Business & Economics / Customer Relations

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$25.99
ON HAND in at least ONE of our stores. Click through or call for up-to-the-minute availability.
Cheap: The High Cost of Discount Culture Cover Image
Cheap: The High Cost of Discount Culture (Paperback)
By Ellen Ruppel Shell
$19.00
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute, Theodore Kinni
$24.99
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The Trusted Advisor Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Temporarily Unavailable
Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
Temporarily Unavailable
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Cover Image
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships (Hardcover)
By Jackie Ashton (With), Susan McPherson
$26.00
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Inspired: How to Create Tech Products Customers Love Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
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Inclusive 360: Proven Solutions for an Equitable Organization Cover Image
Inclusive 360: Proven Solutions for an Equitable Organization (Paperback)
By Bernadette Smith
$20.64
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(This book cannot be returned nor exchanged.)
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
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Como Construir Una Storybrand Cover Image
Como Construir Una Storybrand (Paperback)
By Donald Miller
$15.95
Temporarily Unavailable
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)
By Pat Flynn
$24.99
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
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